Returns & Exchanges

At D.Franklin, we want you to be completely satisfied with your purchase. If your new items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Start Your Request

  Access our online return portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 7 to 10 business days.